At David’s Custom Fencing & Welding LLC. , we understand that your projects depend on quality materials arriving on time. Whether you are securing a property, building a new structure, or completing a custom weld, we are committed to getting your heavy-duty supplies to you quickly, safely, and with the care they deserve. Every order is packed with industrial-grade standards and shipped with trusted, reliable carriers to ensure a smooth delivery experience. Our shipping process is designed to be fast, reliable, and hassle-free—because your project shouldn’t have to wait.
Order Processing Time
All orders are processed within 1 to 2 business days (Monday to Saturday). Orders placed after our daily cut-off time of 5:00 PM (EST) will be processed on the next business day.
Please note: Orders are not processed or shipped on Sundays or major public holidays. We process orders six days a week to get your materials out the door as quickly as possible.
Shipping Time & Delivery Estimates
Once processed, orders are shipped via our standard ground shipping method and typically arrive within:
- Transit Time: 3 to 5 business days
- Total Delivery Time: 4 to 7 business days (processing + transit)
Heavy or Oversized Items: Due to the weight and size of fencing materials, welding equipment, and metal stock, delivery times may vary based on your location and carrier capacity. We work with freight carriers for larger orders to ensure safe handling.
Delivery times may vary based on your location, weather conditions, and carrier delays beyond our control (e.g., peak shipping seasons, natural events, etc.).
Shipping Location
We currently ship exclusively within the United States. At this time, we do not offer international shipping. For deliveries to remote or rural addresses, additional transit time may be required.
Shipping Charges
We proudly offer Free Shipping on all orders within the contiguous United States. No additional fees are applied at checkout for standard ground delivery.
Note: For extremely heavy or oversized freight orders (over 150 lbs), a customer service representative may contact you to discuss specialized freight quotes if standard shipping is not viable. We will always confirm any costs with you prior to processing your order.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. This allows you to monitor your package’s journey directly with the carrier.
If you haven’t received a tracking email within 2 business days of placing your order, please check your spam folder and then contact us immediately to ensure your order was processed correctly.
Delivery Issues or Delays
We take pride in getting your materials to you safely. If your package is significantly delayed, shows no movement, or is marked as delivered but not received, please contact us as soon as possible. We will work directly with the carrier to locate your shipment and resolve the issue promptly.
Damaged Packages
We package our fencing panels, posts, welding rods, and equipment with extreme care using high-quality materials. However, if your package arrives damaged, please follow these steps:
- Do not discard the original packaging.
- Take clear, well-lit photos of the damaged item(s) and the packaging (including the shipping label).
- Contact our customer service team within 7 days of the delivery date.
- Send the photos, your order number, and a brief description of the damage to davwills352@gmail.com.
Important: Without photographic proof of damage, we cannot offer a refund, replacement, or credit. We will review your claim and arrange for a replacement or refund as quickly as possible.
Incorrect Shipping Address
Please ensure your shipping address is 100% accurate before placing your order. We are not responsible for orders shipped to incorrectly provided addresses. If your order has not yet shipped and you need to make a correction, contact us immediately via phone or email. If a package is returned to us due to an address error, you may be responsible for the cost of re-shipping.
Contact Information
For any questions or concerns regarding shipping, your order status, or freight quotes, please reach out. We value your business and are here to help.
- Business Name: David’s Custom Fencing & Welding LLC.
- Physical Address: 3083 Crawfordville Hwy, Crawfordville, FL 32327, United States
- Phone: +1 (352) 441-6649
- E-mail: davwills352@gmail.com
Customer Support Response Time
We aim to respond to all inquiries within 24–48 business hours. We operate Monday through Saturday, so inquiries submitted on Sunday will be addressed on the following Monday.