Below are answers to common questions about shopping with David’s Custom Fencing & Welding LLC. If you need further assistance, our support team is happy to help.
1. Where is David’s Custom Fencing & Welding LLC. located?
David’s Custom Fencing & Welding LLC. is a fencing and welding business based in Crawfordville, Florida, United States. We operate both an online shop and a physical business location.
📍 3083 Crawfordville Hwy, Crawfordville, FL 32327, United States
2. What type of products and services do you offer?
We offer a comprehensive range of fencing materials, gates, and welding services, including:
- Residential Fencing: Privacy fences, wood fencing, vinyl fencing, and chain-link
- Commercial Fencing: Security fencing, industrial barriers, and perimeter solutions
- Custom Gates: Driveway gates, walk gates, and ornamental iron gates
- Welding Services: Structural welding, metal repairs, custom fabrication, and on-site welding
- Agricultural Fencing: Livestock fencing, field fencing, and ranch gates
- Specialty Metalwork: Handrails, security bars, custom metal structures, and more
All products and services are designed for durability, security, and lasting quality.
3. Do you ship internationally?
No. At this time, we ship within the United States only. We do not offer international shipping.
4. How long will shipping take?
Orders are typically processed within 1–2 business days after payment confirmation.
Estimated delivery times are as follows:
- Transit Time: 3 to 5 business days
- Total Delivery Time: 4 to 7 business days (processing + transit)
Heavy or Oversized Items: Due to the weight and size of fencing materials, welding equipment, and metal stock, delivery times may vary based on your location and carrier capacity. Freight carriers may be used for larger orders to ensure safe handling.
Delivery times may vary based on your location and carrier delays beyond our control (e.g., weather, high shipping volume, etc.).
5. How much is shipping?
We proudly offer Free Shipping on all orders within the contiguous United States. No additional fees are applied at checkout for standard ground delivery.
Note: For extremely heavy or oversized freight orders (over 150 lbs), a customer service representative may contact you to discuss specialized freight quotes. We will always confirm any costs with you prior to processing your order.
6. Will I receive tracking information?
Yes. Once your order ships, you will receive a shipping confirmation email containing a tracking number so you can monitor delivery progress directly with the carrier.
If you haven’t received a tracking email within 2 business days of placing your order, please check your spam folder and contact us if needed.
7. What payment methods do you accept?
We accept the following major payment methods:
- Visa
- Mastercard
- American Express
- JCB
- Discover
- Diners Club
- Apple Pay
- Debit Cards (bearing Visa or Mastercard logos)
Business & Commercial Orders: For large-volume wholesale orders or custom fabrication projects exceeding $1,000, we may accept bank wire transfers or business checks on a case-by-case basis.
All transactions are processed through encrypted, PCI-compliant payment gateways.
8. Can I change or cancel my order?
If you need to make changes or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, modifications may not be possible.
📧 davwills352@gmail.com
📞 +1 (352) 441-6649
9. What is your return policy?
Eligible items may be returned within 30 days of the delivery date. Items must be:
- Unused and in original condition
- Returned in original packaging with all parts and accessories
- Accompanied by proof of purchase
Important: Custom-fabricated items (e.g., custom-cut fencing panels, welded gates) are non-returnable unless they arrive damaged or defective.
Please review our full Return & Refund Policy for complete details.
10. What if my order arrives damaged or defective?
If your order arrives damaged, please:
- Take clear, well-lit photos of the damaged item(s) and the packaging
- Contact our customer service within 7 days of delivery
- Send the photos along with your order details to davwills352@gmail.com
Claims submitted after 7 days or without visual proof may not be eligible for a refund, replacement, or credit. For welding equipment, please do not attempt to repair or modify damaged items—this may void your eligibility.
11. What if my order is delayed or missing?
If your delivery appears significantly delayed or is marked as delivered but not received, please notify us as soon as possible. We will assist in reviewing the issue with the shipping carrier.
Please note: We are not responsible for delays caused by carriers, weather conditions, high shipping volumes, or other circumstances beyond our control.
12. Do you offer custom fabrication?
Yes! We specialize in custom fencing, gates, handrails, and structural welding. To request a quote:
- Contact us with your project specifications, measurements, and any design preferences
- We will provide a detailed quote and timeline for your custom project
Custom items are non-returnable unless defective, so please review all specifications carefully before placing your order.
13. Do you offer on-site welding services?
Yes, we offer on-site welding and installation services for customers in the Crawfordville, Tallahassee, Wakulla County, and surrounding North Florida areas. Please contact us to discuss your project and schedule a consultation.
14. How can I contact customer service?
You can reach us at:
- Business Name: David’s Custom Fencing & Welding LLC.
- Physical Address: 3083 Crawfordville Hwy, Crawfordville, FL 32327, United States
- Phone: +1 (352) 441-6649
- E-mail: davwills352@gmail.com
15. What are your business hours?
- Monday – Saturday: 09:00 AM – 05:00 PM
- Sunday: Closed
16. How quickly do you respond to inquiries?
We aim to respond to all customer emails and inquiries within 24–48 business hours. Inquiries submitted on Sunday will be addressed on the following Monday.
17. Is David’s Custom Fencing & Welding LLC. a trusted business?
Yes. We are a legitimate U.S.-based business with a physical location, transparent policies, and a secure online shopping platform. Our goal is to offer reliable service, clear communication, and high-quality fencing and welding solutions that stand the test of time.
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David’s Custom Fencing & Welding LLC.
Stronger Fences. Better Service. Lasting Quality.